Providing Services For Meeting Your Financial Obligations, Transactions and Identity

The specific responsibilities of the Cashier's Office include: collecting and accurately applying payments to student accounts, acting as the central collection point for college receipts, applying debit and credit information from financial aid to student accounts, issuing refunds, managing the college’s student ID program, issuing student and third-party bills, and processing annual 1098-T forms.

The mission of the Cashier's Office is to enable and assist students in meeting financial obligations and focusing on financial integrity and accountability. In line with the College’s mission and goals, we strive to provide superior service by ensuring an exceptional educational experience has been had by our students.

Our Commitments

  • We are committed to providing various payment options and support to our students and families, and to protecting the College’s assets by implementing and utilizing efficient and timely financial policies and procedures.
  • We are committed to managing financial transactions in a courteous and professional manner.
  • We are committed to promoting success and development through a knowledgeable, well-trained staff whose actions are aligned with the following values: diversity, service, professionalism, accountability, efficiency, integrity, and collaboration.
Be sure to have a valid photo ID when you visit the Cashier's Office.
Please Note:
  • Current students with a balance owed can pay online by signing into MCC4Me and accessing their My BackPack account.
  • MCC accepts many Payment Options at the Cashier's Office.

  1. How much do I owe?

    To see how much you owe for a semester, access login required  MCC4me at www.mcc.edu:

    1. Sign into My BackPack.
    2. Click on Student Finance.

  2. How do I set up a payment plan?

    Payment Plans cannot be set up in person at the Cashier’s office.

    Payment plans are set up online at login required  MCC4me at www.mcc.edu::

    1. Sign into My BackPack.
    2. Select Student Finance.
    3. Click on Student Finance in the top menu.
    4. Click on Nelnet Payment Plans.
    5. Enter your MCC login and password.

  3. I have a voucher from my employer to pay for classes. Do I need to take it to the Cashier's or Financial aid office?

    Cashier’s office will accept vouchers from the student’s employer.

  4. When will I receive my refund for classes I dropped?

    Refunds are processed on the date of record for non-financial aid accounts (payments out of pocket).

  5. How will I receive my refund?

    Mailed checks are the default refund payment option. Direct deposit and re-loadable debit card payment options are available by changing your payment option by going to MCC4Me at www.mcc.edu and clicking on Bear Direct eRefund. Follow the prompts and provide the requested account and banking information.

  6. I haven’t received my refund?

    You can view your refund progress by logging into your Bear Direct eRefund portal by signing into MyBackPack at www.mcc.edu.

  7. How do I sign up for direct deposit?

    Access MCC4Me at www.mcc.edu. Click on quick links options. Click on Financials. Click on Bear Direct eRefund link. Direct deposit and re-loadable debit card payment options are available by changing your payment option by following the prompts and providing the requested account and banking information.

  8. My refund check expired, what can I do?

    You can request the check be reissued at the Cashier’s office at cashiers@mcc.edu.

  9. I have a block on my account. Why?

    This is possibly for an outstanding balance owed on your account that must be resolved with the Cashier’s office. Once resolved, any restrictions or blocks on account will be lifted.

  10. How do I get a student ID?

    A Mott student ID card is issued to students when they enroll in courses for the first time. Students are required to have their picture taken for a student ID card. Pictures are taken in the Admissions Office. The Cashier’s office is NOT able to print student IDs until a picture is on file for the student. Cards are mailed to students at the address on the system.

    If a card is lost and a new one is needing to be printed, there is a $5 replacement fee.

  11. Do I need a parking pass to park on campus?

    No. However, a parking pass can be purchased for the downtown culinary students. There is a fee of $50 for 8 weeks courses and a fee of $100 for 15 weeks courses. There is also a $20 refundable deposit for the park card. When the card is returned after the semester ends, the $20 is refunded back to the student. If the card is not returned, the $20 is not refunded to the student.

  12. I have charges for classes I did not attend. Why?

    You must drop your classes in the stated 100% or 50% refund period for the semester or you will be charged for the classes, accordingly.